You’re probably wondering…

How is Valérie-Anne’s time deducted from my TMW card?

Either it’s us, or it’s not!

Your request, two possibilities: to respond directly or to contact a service provider.
If we do it, we will charge for travel and necessary time on site. Otherwise we will find the most qualified people for your job.

As our knowledge of drainage systems was still rather sketchy, it seemed preferable to enter into agreements with specialized, reliable service providers rather than do it ourselves.

We deduct only time spent implementing and monitoring your project.

Whether it’s us or not, it’s crystal clear!

But in the interests of clarity and transparency, we wanted to go one step further.
That’s why we’ve introduced time packages for many of the services you might request.

For example, we deduct 1/2h from your TMW card to quickly find and send you a plumber or book a restaurant you haven’t heard about.
Two to three hours will be enough to propose a selection of caterers adapted to your event.

Flat rate for time spent

Common requests without having to the leave the office.

Find a plumber, a cleaner, a baby-sitter, a vegan caterer, a home yoga teacher, a school guidance coach…

1/2h
(+ cost of service provider)
Common requests involving travel

Attending a co-ownership meeting, receiving a delivery, welcoming a tenant…

1h minimum
(+ time on site)
Special requests

Monitoring the internet installation in your home, preparing your apartment for your return from vacation, organizing an impromptu dinner party for friends, recommending a few hotels for your next vacation…

4 à 8h