Sales Terms of Valérie-Anne tours

Valérie Anne means the company which publishes the website www.valerie-anne.fr. The company’s main activity is Luxury Concierge and particularly the sale of themed tours in Paris.

1. Scope

Valerie Anne reserves the right to modify all or part of these terms and conditions of sale with immediate effect.


The purchase and use of services offered by Valérie Anne are subject to acceptance of and compliance with these conditions.


2. Valérie Anne services

2.1 The Paris tour

Valérie Anne proposes to organize excursions in Paris. These can last two hours, half a day or a day. Longer tours may be considered upon request.

How to purchase a tour with Valerie Anne?

  1. Complete and submit the online form made freely available to Internet users
  2. Creation by Valerie Anne of a specific tour based on the wishes and expectations expressed via the online form
  3. A description of the proposed tour sent to you via email; description includes:
    -a schedule of visits and / or planned activities,
    -a cost estimate of Valerie Anne’s services,
    -an estimate of additional costs to consider during the course (restaurant, …); -a short video highlighting the various stops is attached to this description. This video gives a general idea of the tour but obviously Valérie Anne cannot be held responsible for last minute changes that may occur during the excursion,,
    -a hyperlink to proceed with booking and payment
  4. Booking and payment of the course by the client.
  5. Written confirmation of the payment and the reservation is sent to the customer.

2.2 The luxury concierge

Valerie Anne also offers a variety of concierge services.

3. Legal Entity

VALERIE ANNE is a simplified limited liability company – Registration Commercial Court of ? number 814 310 892 RCS since October 26, 2015.

CEO Valérie-Anne Picollec.

4. Privacy Policy

All personal information provided on the website valerie-anne.fr in the context of your booking will be treated with due confidentiality and will be handled in line with French legal requirements on data privacy.

5. Currency

All prices are in Euros. Conversion into national currency is calculated by the Valerie Anne’s customers under their responsibility. Any costs related to currency exchange are borne by the customers at their expense.

6. Modification of Service

Valerie Anne reserves the right to modify or discontinue, temporarily or permanently, all or part of the Service with or without notice. Customer agrees that Valerie Anne is not responsible for any changes, suspension or discontinuance of the Service.

7. Client cancellation 


Excursions cancelled no less than 96 hours before the start of the excursion will be fully refunded to the customer.


Excursions cancelled less than 96 hours before the start of the excursion will not be refunded.

8. Question and litigation

All questions and complaints relating to a tour have to be addressed to va (@) valerie-anne.fr .